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Competences
Experience
Quality Superintendent
TANK.CO
2023-09 -
Responsible for overseeing product quality standards and implementing inspection procedures. Utilises quality management tools to ensure compliance with industry regulations. Leads a team of inspectors, coordinating daily audits and reporting findings to senior management. Drives continuous improvement initiatives that reduced defect rates by 12%.
Sales Manager
ELALMANY GROUP CO.
2021-06 - 2023-08
Managed a portfolio of industrial and trade clients, achieving a 15% increase in annual sales. Developed and executed sales strategies, negotiated contracts, and supervised a team of five sales representatives. Utilised CRM tools and market analysis to identify growth opportunities. Delivered quarterly performance reports to executive leadership.
Sales Manager
Mahalawe Sons’ Company
2018-07 - 2021-05
Led the sales department for a consumer goods company in Egypt, overseeing a team of eight sales agents. Implemented new sales processes that boosted revenue by 20% within two years. Coordinated with marketing to launch promotional campaigns and expanded distribution channels across the region.
Branch Manager
RANEE N CO.
2015-03 - 2018-06
Directed all branch operations, including staffing, inventory control, and customer service. Managed a staff of 12 and achieved a 10% increase in branch profitability. Introduced performance metrics and training programs that improved employee productivity.
Food & Beverage Manager
Alfa Market
2012-04 - 2015-10
Oversaw food and beverage operations, ensuring compliance with health and safety standards. Managed supplier relationships and inventory, reducing waste by 8%. Led a team of 15 staff members and introduced a new menu that increased sales by 12%.
Section Manager
Danoop Market
2010-02 - 2012-04
Supervised a retail section in Saudi Arabia, handling staff scheduling, stock replenishment, and customer service. Implemented a point‑of‑sale system that streamlined checkout processes. Achieved a 5% rise in customer satisfaction scores.
Food & Beverage Manager (Opening Team)
Gelato Agency
2006-07 - 2008-05
Participated in the launch of an Italian bistro, managing menu development, vendor selection, and staff training. Coordinated daily operations and ensured high service standards. Contributed to a successful opening that generated positive media coverage.
Formation
Bachelor of Cooling & AC, Academy illi, Egypt (1997)
Langues
Arabic
fluent
English
intermediate
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